Privacy Policy

Effective date: 6 October 2025

This Privacy Policy explains how 92 Jeeto (“we”, “us”, “our”) collects, uses, discloses, and protects your information when you visit or use https://92jeetoapp.com.pk and our related apps and services (together, the “Services”). By using the Services, you agree to the practices described here.

Age restriction: Our Services are intended for adults 18+ only. Do not create an account or use the Services if you are under 18.

Who we are

What this policy covers

  • Visitors to our website and users of our mobile/desktop apps
  • Registered players and account holders
  • Prospective users who interact with our promotions, live chat, or social channels

Information we collect

1) Information you provide to us

  • Account & profile: name, username, date of birth, contact details, address, language.
  • KYC/Verification: copies of ID documents, selfies, proof of address, and related verification data required for age, identity, AML, and responsible gaming checks.
  • Payments: deposit/withdrawal details (e.g., bank account or wallet identifiers; we do not store full card PINs).
  • Preferences & support: game preferences, communications, customer support messages, survey responses, complaint details.

2) Information collected automatically

  • Device/usage data: IP address, device IDs, browser type, OS, pages viewed, links clicked, session duration, crash logs.
  • Approximate location: inferred from IP (used for security, fraud prevention, and legal/geo restrictions).
  • Cookies & similar tech: see Cookies section below.

3) Information from third parties

  • KYC/AML & sanctions-screening providers
  • Payment processors & banks (status, fraud checks, chargebacks)
  • Analytics, anti-fraud, and security vendors
  • Marketing partners (where permitted by law and your settings)

Comments (Website)

When visitors leave comments, we collect the data shown in the comments form, plus the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string (hash) created from your email address may be sent to the Gravatar service to check if you are using it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images, avoid uploading images with embedded EXIF GPS location data. Visitors may download and extract location data from images on the site.

Cookies & similar technologies

Why we use cookies

  • Essential: to sign you in, keep your session, and secure the site
  • Preferences: to remember language and display choices
  • Analytics: to understand site/app performance and improve features
  • Marketing: to measure campaign effectiveness (only where permitted)

WordPress-specific cookies (where applicable)

  • If you leave a comment, you may opt-in to saving your name, email and website in cookies for convenience; these last one year.
  • Visiting the login page may set a temporary cookie to check if your browser accepts cookies; it contains no personal data and is discarded when you close your browser.
  • When you log in, we set several cookies to save your login info and screen display choices. Login cookies last two days, screen options cookies last one year. Selecting “Remember Me” keeps your login for two weeks. Logging out removes login cookies.
  • If you edit or publish an article, an additional cookie (no personal data) will be saved, indicating the post ID of the article you just edited; it expires after 1 day.

Managing cookies

Most browsers let you block or delete cookies. Doing so may affect core functionality. Check your browser’s help pages for instructions.

Embedded content from other websites

Articles may include embedded content (e.g., videos, images, articles). Embedded content from other sites behaves as if you visited that site directly. Those sites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with embedded content (including tracking if you are logged in to that site).

How we use your information

  • Provide and operate the Services (account creation, gameplay, tournaments, live casino, sports markets)
  • Verify age and identity; comply with KYC/AML and other legal obligations
  • Process payments (deposits, withdrawals), detect and prevent fraud or abuse
  • Enforce geo/eligibility rules and responsible gaming tools (limits, cooldowns, self-exclusion)
  • Communicate with you about transactions, security alerts, service updates
  • Personalize content and promotions based on your preferences (where permitted)
  • Analyse and improve performance, safety, and user experience
  • Comply with law and respond to lawful requests from authorities

We may send you marketing communications with your consent or as permitted by law. You can opt out at any time (see “Your rights & choices”).

Legal bases for processing (where applicable)

  • Contract: to provide the Services you request
  • Consent: for marketing, certain cookies/analytics, or where required by law
  • Legal obligation: KYC/AML, fraud, tax, record-keeping
  • Legitimate interests: service security, improvement, and prevention of misuse (balanced with your rights)

Who we share your data with

  • Service providers / processors: hosting, cloud storage, content delivery, customer support (live chat/email), analytics, security, anti-fraud, KYC/AML verification, payment processing.
  • Affiliates & partners: only as needed to provide the Services or with your consent.
  • Authorities & regulators: where required by law or to protect our rights, users, or the public.
  • Business transfers: in connection with a merger, acquisition, or asset sale (subject to safeguards).

WordPress note: If you request a password reset, your IP address may be included in the reset email for security.

We do not sell your personal information.

International data transfers

Your data may be stored or processed outside Pakistan. When we transfer data internationally, we use appropriate safeguards (e.g., contractual protections) consistent with applicable laws.

How long we retain your data

  • Comments: retained indefinitely to recognize and automatically approve follow-ups rather than hold them for moderation.
  • Registered users: profile/account data is kept while your account is active and for a period thereafter as necessary for legal, tax, AML/KYC, dispute resolution, and audit purposes.
  • KYC/AML & transaction records: retained for the period required by applicable law.
  • Cookies: per durations listed above or as otherwise configured.
    When retention is no longer necessary, we securely delete or anonymize data.

Your rights & choices

Depending on your location and applicable law, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your data (subject to legal/AML retention requirements)
  • Restrict or object to certain processing
  • Data portability (obtain a copy in a usable format)
  • Withdraw consent where processing is based on consent
  • Opt out of marketing at any time

To exercise your rights, contact privacy@92jeetoapp.com.pk. We may ask you to verify your identity. You may also have the right to lodge a complaint with your local supervisory authority.

Security

We implement administrative, technical, and physical safeguards designed to protect your data (e.g., access controls, encryption in transit where applicable, monitoring). No system is 100% secure; please use unique, strong passwords and enable available security features.

Responsible gaming & self-exclusion

We offer tools to help you play responsibly, including deposit/loss limits, session reminders, cool-off periods, and self-exclusion. Requests related to responsible gaming may require limited processing of your data to implement and enforce your settings.

Children’s privacy

We do not knowingly collect data from anyone under 18. If you believe a minor has provided us data, contact privacy@92jeetoapp.com.pk and we will take appropriate action.

Third-party links

Our Services may link to third-party sites or services. Their privacy practices are governed by their own policies; please review them.

Where your data is sent

Visitor comments may be checked through an automated spam detection service and anti-fraud systems.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted at https://92jeetoapp.com.pk with a revised Effective date. Material changes will be communicated through the Services or by email where appropriate.

Contact us

For privacy questions, requests, or complaints:
Email: privacy@92jeetoapp.com.pk
Postal: (If applicable, insert your registered office address)
Support (general): support@92jeetoapp.com.pk