Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the Site and all products, games, services, and features we provide (collectively, the “Services”). By creating an account, depositing funds, placing a bet, playing any game, or otherwise using the Services, you agree to these Terms and to our Privacy Policy and Disclaimer.

If you do not agree, do not use the Services.

1) Eligibility & Your Responsibilities

  • Age: You must be 18+. We may ask for proof at any time.
  • Legality: You are responsible for ensuring that using the Services is legal in your jurisdiction and that you comply with all applicable laws and regulations.
  • One Account: You may hold one personal account only. Shared, duplicate, or third-party accounts are prohibited.
  • Accurate Info: You must provide true, current, and complete information and keep it updated.
  • Account Security: Keep your credentials confidential. You are responsible for all activity under your account. Notify support immediately of suspected misuse.

2) Verification (KYC), AML & Compliance

We may conduct Know Your Customer (KYC) and anti-money-laundering (AML) checks at registration, before withdrawals, and on an ongoing basis. We may request identity documents, proof of address, source-of-funds, and related information.

  • We may suspend, restrict, or close your account and/or withhold withdrawals until verification is complete.
  • Where required by law, we may report suspicious activity to relevant authorities.

3) Responsible Gaming

We support safe, responsible play. Tools may include deposit/loss limits, cool-off periods, session reminders, and self-exclusion. Contact support to enable or adjust these. We may apply or extend restrictions where we believe it is necessary to protect you or comply with law. For help, please consult local responsible-gaming resources.

4) Deposits, Withdrawals & Balances

  • Currency: All transactions are processed in PKR unless stated otherwise.
  • Deposits: Must come from a payment method in your own name. We may set min/max limits and processing times. Funds are available once we confirm receipt.
  • Bonuses: Credited per specific promotional terms (wagering, expiry, game weighting). If promotional terms conflict with these Terms, promotional terms prevail for that offer.
  • Withdrawals: We may require KYC, security checks, and original-payment-method withdrawals. Processing times vary. Administrative or banking fees may apply.
  • Chargebacks/Returns: Unwarranted chargebacks may result in account suspension and recovery of fees and losses.
  • Dormant Accounts: If no login/transaction occurs for 12 months, we may mark the account dormant, attempt to contact you, and charge a reasonable monthly maintenance fee as permitted by law until balance is zero or the account is reactivated.

5) Games, Sports & Settlement Rules

  • Fair Play: Collusion, multi-accounting, bots/autoplay tools, chip dumping, arbitrage/syndicate betting, and exploiting bugs or obvious errors are prohibited.
  • Game Rules: Each game or vertical (slots, cards, live casino) may have specific rules shown in-game. Those rules form part of these Terms.
  • Sports Betting Settlement:
    • Bets are settled on the official result declared by the relevant governing body.
    • Postponements/Abandonments: We may void or hold bets pending rescheduling per market rules shown at placement.
    • Dead Heats: Paid out per dead-heat rules where applicable.
    • Obvious Errors (Palpable Errors): If odds/markets are clearly incorrect due to human or system error, we may void the impacted bets or settle at the correct odds.
  • Maximum Payouts & Limits: We may set per-bet, per-market, per-day, or per-account limits. See market/game pages for any posted caps.

6) Bonuses, Rewards & Promotions

  • Each promotion has specific terms (eligibility, wagering, time limits, game weighting, max convertible winnings).
  • Abuse (e.g., low-risk wagering patterns, bonus hunting, funds recycling) may result in bonus cancellation, winnings confiscation from the offer, and/or account action.
  • We may modify or withdraw promotions where permitted by law.

7) Prohibited Use & Geo Restrictions

  • Accessing the Services from prohibited locations or via VPN/proxy to mask location is not allowed.
  • You may not use the Services for fraud, money laundering, terrorist financing, or any unlawful purpose.
  • We may restrict or refuse service where required by law or where we reasonably believe risk is elevated.

8) Intellectual Property

All content, trademarks, logos, game assets, and software on the Services belong to us or our licensors. You may not copy, modify, distribute, or exploit any part of the Services except as expressly permitted.

9) Third-Party Services

We integrate with third-party providers (payments, KYC/AML, live chat, game studios, analytics). Your use of third-party services may be subject to their terms and privacy policies. We are not responsible for their content or practices.

10) Service Availability, Maintenance & Updates

We may perform maintenance or updates without notice. The Services may experience downtime, latency, or interruptions. We may change, suspend, or discontinue any feature at any time.

11) Errors, Malfunctions & Force Majeure

If a game, market, or payout is impacted by a bug, malfunction, connectivity issue, pricing/settlement error, or force majeure event (including outages beyond our control), we may void or adjust affected bets/rounds and restore account balances to the last correct state. Our decision will be made in good faith and in line with applicable rules.

12) Privacy

Your privacy is important to us. Our collection and use of personal data are described in our Privacy Policy. By using the Services, you consent to those practices.

13) Communications & Notices

We may contact you via the email, phone, WhatsApp, push notifications, or in-app messages linked to your account for service, security, transactional, or (where permitted) marketing purposes. You can change marketing preferences at any time.

14) Suspension, Closure & Termination

We may suspend, restrict, or close your account if we suspect or confirm: breach of these Terms, fraud or AML concerns, chargebacks, abusive behavior, prohibited jurisdictions, or failure to complete KYC. Any balance subject to investigation may be withheld until resolution, and then released or confiscated as required by law or these Terms.

15) Complaints & Dispute Resolution

  1. Contact Support: Start with live chat or email (include username, time, bet ID, details, and screenshots).
  2. Escalation: Request review by a Duty Manager/Compliance Team.
  3. Final Internal Review: We will provide a written decision.
  4. External Recourse: Where available under applicable law, you may seek external dispute resolution or legal remedies.
    We aim to resolve complaints fairly and promptly. Using our complaints process does not restrict any legal rights you may have.

16) Disclaimers & Limitation of Liability

  • The Services are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free operation, specific outcomes, or winnings.
  • To the maximum extent permitted by law, we (and our affiliates, officers, employees, and providers) are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages; loss of profits, revenue, data, or goodwill; or any losses arising from interruptions, delays, or errors.
  • Our total aggregate liability for direct damages shall not exceed the amounts you paid to us in the 30 days preceding the event giving rise to the claim, unless mandatory law requires otherwise.

17) Indemnity

You agree to indemnify and hold harmless 92 Jeeto from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms, unlawful use of the Services, or violation of any rights of a third party.

18) Governing Law & Jurisdiction

Unless prohibited by mandatory law of your residence, these Terms are governed by the laws of Pakistan, and the courts located in Karachi, Pakistan shall have exclusive jurisdiction over disputes, subject to any applicable alternative dispute resolution required by law.

19) Changes to These Terms

We may update these Terms from time to time. The latest version will be posted at https://92jeetoapp.com.pk with a revised Effective date. If you continue using the Services after changes take effect, you accept the updated Terms.

20) Severability & Miscellaneous

If any provision is found invalid or unenforceable, the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver. You may not assign your rights or obligations without our prior written consent; we may assign as part of a merger, acquisition, or corporate reorganization.

21) Contact

Operator address: (Insert your registered office address in Pakistan)

Plain-English Summary (Non-exhaustive)

  • You must be 18+ and follow local laws.
  • Use one account, keep details accurate, and secure your login.
  • We verify identity (KYC/AML) and may hold withdrawals until checks are complete.
  • Bets/games follow posted market/game rules; obvious errors can be voided or corrected.
  • Bonuses have specific terms; abuse may lead to cancellation.
  • We can suspend/close accounts for rule breaches or legal reasons.
  • We limit liability to the extent the law allows.
  • Pakistan law applies; disputes go to Karachi courts (unless mandatory law says otherwise).